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ABOUT US

Why Choose Us 3

Great Tours

We love India, and we want you to love it too! We go the extra mile to ensure every tour adds unique value to your journey. Whether it’s sharing insights you won’t find in guidebooks, showing a new perspective on a famous sight, or revealing hidden gems, our tours help you connect, understand, and experience more. 

Each tour is carefully planned with well-designed routes and detailed guide notes— and best of all, we can customize your experience through our Private Tours and Plan Your Trip options.

Great Tour Guides

We know your guide is key to the success of your tour, which is why our friendly, dedicated guides are at the heart of everything we do. 

Unlike most tour companies that rely on freelance guides, in Mumbai and Delhi ours work exclusively for us, many coming from humble backgrounds within the communities we support. They undergo extensive training and must demonstrate care, passion, and knowledge before leading a tour. Throughout their journey with us, they receive ongoing training, monitoring, and support to ensure top-quality tours.

Profits Stay in the Community

With our unique social impact model, you’re not just seeing places—you’re supporting them! Since day one, our goal has been to dispel negative stereotypes around low-income communities and give back in meaningful ways. 

We knew tourism could help us achieve this, so we developed a unique social impact model: eighty percent of our post-tax tour profits and 100% of merchandise sales fund Reality Gives, our sister charity, which drives positive change in our communities by supporting quality education initiatives. To know more about our impact, click here. 

Involvement of the Community

The communities where we operate are integral to Reality Tours and Reality Gives. Many of our guides, teachers, and staff come from these communities, particularly the areas featured on our slum tours. 

This approach allows us to better understand and meet community needs and ensures sustainable growth by creating local job opportunities and empowering future leaders. 

We maintain open communication with our communities to address any concerns about tours and foster a positive experience, for both our guests and the residents.

Reliability

India can be unpredictable—but we’re not. We pride ourselves on clear, timely communication, from quick email replies to prompt arrivals for every tour. 

Our commitment is simple: we’re here for you whenever you need us and for whatever you need, ensuring a dependable and seamless experience throughout your journey.

Honesty

We prioritize your best interests, offering advice that genuinely benefits you, even if it doesn’t benefit us. Our guides and drivers will never take you to forced shopping stops; they are fairly compensated and do not rely on tips or commissions. 

Everything we do is rooted in honesty and transparency, ensuring you feel respected and valued throughout your journey. Everything we do is with your best interests at heart!

Authenticity

Our goal is to help you truly experience the places you visit. In India, as in any country, there are many aspects to celebrate alongside social challenges that need addressing. 

We strive to provide a complete and honest portrayal of this incredibly complex nation, helping you gain a deeper understanding of its rich tapestry.

Small Groups

We prioritize small group sizes to be responsible and respectful to the places and communities we visit, ensuring our presence is unobtrusive. 

Additionally, this approach allows us to provide our guests with the attention they deserve during their experience. Our educational slum tours and city tours have a maximum of six people, while our shared tours can include up to ten, which is a great number for travelling across India together. 

For private tours, group sizes can vary based on your request, but we always aim to keep the experience personal and engaging.

Photo Policy

We maintain a strict no-photography policy during our educational slum tours of Dharavi and Sanjay Colony to respect the privacy and dignity of the residents. 

This policy underscores our commitment to authentic experiences while ensuring that we honour the communities we visit.

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