- 80% profits donated to charity
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You understand and accept that your proposed tour may expose you to inherent dangers including but not limited to physical exertion, equipment failure, or the activity itself. You acknowledge that alterations to the schedule itinerary or activity may be made as necessitated by weather, group size, road transport, road closures, illness or other factors, you agree to accept the decisions of the tour leader or representative, and you accept that neither we nor the providers of services can be held responsible for expenses or inconvenience incurred as a consequence. You acknowledge that the enjoyment of your tour or holiday is derived in part from travel beyond the safety risks of life at work or at home, and you accept and assume all the risks involved.
All disputes are subject to Mumbai jurisdiction only.
Changes More Than 24 Hours Before Tour Start: You may request to change your tour more than 24 hours before the scheduled start time, subject to availability. If changes require a refund, the refunded amount will be subject to a cap of 10% deduction to cover transaction fees charged by our payment provider(s) plus any non-refundable expenses (please refer to our cancellation and refund policy for further details).
Changes Less Than 24 Hours Before Tour Start: Requests to change your tour within 24 hours of the scheduled start time cannot be guaranteed, even if there is availability. If changes cannot be accommodated, no refund will be provided.
Cancellations More Than 24 Hours Before Tour Start: If you cancel your booking more than 24 hours before the scheduled start time, you will receive a refund less a 10% deduction to cover transaction fees charged by our payment provider(s) plus any non-refundable expenses (see below). Please refer to our cancellation and refund policy for further details.
Cancellations Less Than 24 Hours Before Tour Start: No refund will be provided for cancellations made within 24 hours of the scheduled start time.
The tour starts at the designated time. If you arrive late for whatever reason and miss the tour, then no money will be refunded
While we always endeavour to avoid cancellations and changes, we must reserve the right to do so. However, we promise we will only cancel your confirmed booking where we are forced to do so as a result of circumstances outside our control or because an insufficient number of people have booked your chosen tour.
We will notify you before the tour starts if we have to cancel for lack of numbers. Please note that we do reserve the right to run tours with less than the stated minimum number. If we have to make a significant change or cancel, we will tell you as soon as possible. If we have to cancel, we will pay back the full amount and will not deduct any non-refundable expenses. Compensation will not be payable and no liability assumed by us.
Please contact us at info@realitytoursandtravel.com or WhatsApp us at +91 9820822253 to let us know about any changes or cancellations.
A change of departure date and/or a change in tour must be requested in writing by the person who made the original booking.
Should the changes result in additional fees or charges to Reality Tours and Travel from suppliers then Reality Tours and Travel reserves the right to pass on those additional charges to the client. Or to apply an ‘administration charge’ accordingly.
Changes should be notified at earliest opportunity. If the change results in the cancellation of the tour in whole or in part then cancellation charges will be applied.
Whilst every reasonable effort will be made to accommodate changes and additional requests their availability can’t be guaranteed.
While Reality Tours and Travel will use its best endeavours to operate all tours as advertised, by entering into this contract the client accepts that it may prove necessary or advisable to vary or modify an itinerary or its contents due to prevailing local conditions.
Reality Tours and Travel reserves the right at any time either before or during a tour to cancel or change any of the facilities, services or prices described (including flights, transport, accommodation or other arrangements) and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment as a result of these changes.
If a major change needs to be made, the client will be told at the time of booking. If a major change becomes necessary Reality Tours and Travel will inform the client as soon as reasonably possible if there is time before departure.
You may cancel your booking at any time, provided that the cancellation is communicated to Reality Tours & Travel in writing. Please refer to our cancellation and refund policy for further details.
