Our very first tour of Dharavi was in January 2006; shortly after this, we introduced a ‘No Photography Policy’. Some press coverage had been critical of people going to Dharavi and taking photos, and when we saw the results, we agreed.
Over a decade on and the policy remains unchanged: guests on our educational slum tours are not permitted to take any photos for the entirety of their time with us. In a world where social media likes, shares, and retweets carry such clout, a ‘No Photography Policy’ might seem a bit outdated. Back this up with the old Indian adage that ‘the guest is God’, and the more recent marketing maxim that ‘the customer is always right’, and the policy might not only seem outdated but downright detrimental to our desire to grow our business.
Certainly, not being able to capture and share first-hand the vibrancy of the Dharavi, and Sanjay Colony slums may be a frustration for a minority of our guests. But whilst we want to exceed our guests expectations in every other way, there is another stakeholder group that takes precedence – the slum communities we serve… Continue reading Camera Not OK Please: Why We Don’t Let You Take Photos On Our Slum Tours
My name is Manoj Ramesh Medwal and I was born and brought up in Mumbai. My parents both come from Delhi and I have one elder brother and one younger one. We live together with my mum. My elder brother is married and has two wonderful children. I’m really proud to be a nice uncle. We live in Mahalaxmi, an area in the South of Mumbai, not too far from Dhobi Ghat, the famous open-air laundry place of the city. This is my story… Continue reading Manoj’s Story: Making A Dream A Reality
Mumbai is known to be a fast city, where life just passes you by. Hailing from Mumbai, there are still various facets of our city which we are not exposed to. Mohammad Ali Road, one of the oldest quarters of the city, is one such facet most Mumbaikars have never experienced. Throughout the year, the bustling area is home to traders, merchants, labourers, overcrowded roads and a bevy of restaurants and many people do not venture into this neighbourhood, unless for work.
Continue reading My Mumbai Ramadan Tour With Reality Tours And Travels
My name is Shehnaz and I am working as a tour guide at Reality Tours and Travel. My family is originally from Bihar but my father moved to Delhi about 25 years ago to work and sustain the family. I was born in Delhi in a middle-class family and we are six siblings. My father is a tailor but I would like to call him an artist and, of course, my superhero…
Continue reading Taking Tours & Challenging Conventions, All In A Day’s Work
Slum tourism has become extremely popular in the 21st century, especially in Mumbai. With its escalating use, throughout media and existing scholarship slum tourism has generated a heated and critical debate especially concerning ethics and its so-called ‘voyeuristic’ nature. However, scholarly research on slum tourism remains limited and fragmented.
Reality Tours & Travel began, first and foremost, to serve the Dharavi Community. To bring people here to challenge the negative stereotypes they held about ‘slums’ and sensitise them to the multilayered, multifaceted cultures, communities and lives being played out in ‘Asia’s largest slum’. To turn the profits we made from taking these tours into tangible, positive change through our sister-NGO, Reality Gives. Continue reading What Would The Neighbours Say? A Study Into Community Perceptions Of Slum Tours In Dharavi